Cancellation Policy for Board + Roam Charcuterie Cart

At Board + Roam, we begin our planning process the moment we receive your order. By purchasing our charcuterie cart service, the payer acknowledges and agrees to the following cancellation policy:

 

1. Non-Refundable Deposit: A 50% non-refundable deposit of the total transaction amount is required to secure your date and time for catering services.

 

2. Cancellation Requests: To receive a 25% refund of your deposit, cancellation must be requested in writing to INFO@BOARDANDROAM.COM at least 30 days before the scheduled event date.

 

3. Late Cancellations: - Carts canceled with 30 days' notice will receive a refund of 25% of the deposit amount.

   - Carts canceled after 30 days will not be eligible for a refund.

 

4. Final Cart Count: The final cart count must be provided at least 14 days prior to the event to allow for product procurement.

 

5. Final Payment: The final payment is due 7 days prior to the event. Invoices can be paid via Zelle to avoid a 3% processing fee, or an electronic invoice can be sent to your email, which will incur a 3% processing fee.

 

By adhering to this policy, we can ensure a smooth and successful event. Thank you for choosing Board + Roam!